"When Astrium won the Nilesat contract in 1995, we decided to move up a step in the control of our telecommunications satellites, and handle delivery of our satellites on station ourselves,” explains Jean-François Poussin, chief telecommunications engineer and initiator of the project with Philippe Grémillon. "As industrial leader in the space domain, we had to be capable of providing in-orbit delivery and handover of the satellite to our customer under ‘turnkey’ conditions, so as to be able to position ourselves in this increasingly competitive market." This capability was also a logical extension of our in-orbit support activity in case of satellite non-conformance, which had already been set up for Hispasat in 1992.
The LEOP control centre (T-SOC) has been located on the first floor of the Toulouse site’s building D since 2001. In 2008 it was upgraded to deal with ever increasing telecommunications satellite launch requirements. Order intake has been particularly good for telecommunications satellites over the last two years, and our in-orbit delivery capability has now been doubled with the creation of a second control centre to enable us to monitor two satellite launches simultaneously. Antoine Poulet, in charge of all LEOP activities, explains: "In the next three years, we shall be launching between four and five satellites per year, compared with an annual rate of two to three satellites since 2004. It was therefore absolutely essential to move with the times in order to honour our commitments to our customers."
As François Gaullier, in charge of the LEOP operations teams, puts it: "This service also forms part of the rationale for supplying ever better technical support to our customers, with guaranteed reliability for execution of the in-orbit mission. This also gives us hands-on experience of satellites’ in-orbit behaviour and secures our incentives, namely the fees paid by the customer during the years of operation of the satellite in orbit. The T-SOC teams support our customers as required, and have access to Eurostar experts via a 24/7 on-call system. A backup control centre makes it possible to assure continuity of service, and conduct in-orbit support for our customers."
For all these activities, the T-SOC operational team has all the experts who designed the Eurostar platform directly on hand, thus ensuring maximum efficiency and safety during operations. If an unscheduled event occurs, it is thus possible to carry out investigations very rapidly, and maintain control of the satellite in accordance with dedicated procedures, which only the designers of the satellite can implement in such a short space of time.
Experience demonstrates the operational and financial advantage of having this resource immediately accessible to the designers, and ensures rapid reaction, reduced costs and maximum safety.